4/18/07

Computer Tech Support Calls(fun)

Sometime its really hard to give computer support from phone/chat. You can't even imagine, sometime customer ask so silly question and they do not use their simple brain to sort out the things. I have faced many time that kind of customer however I always try to give best tech. support :). One of my customer took one hour to find out ~ sign. Finally I made him to find out ~ sign. :)

Here is the some of funny technical support calls. It will really make you laugh. At the same time you will learn something also.
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Customer: Hi, this is Nima. I can't get my diskette out.
Tech support: Have you tried pushing the Button?
Customer: Yes, sure, it's really stuck.
Tech support: That doesn't sound good; I'll make a note.
Customer: No, wait a minute... I hadn't inserted it yet... it's still on my desk... Sorry....
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Customer: I have a huge problem. A friend has placed a screen saver on my computer, but every time I move the mouse, it disappears.
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Tech support: Your password is the small letter "a" as in apple, a capital letter V as in Van, the number 7.
Customer: Is that 7 in capital letters?
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Customer: I can't get on the Internet.
Tech support: Are you sure you used the right password?
Customer: Yes, I'm sure. I saw my colleague do it.
Tech support: Can you tell me what the password was?
Customer: Five stars.

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Tech support: What anti-virus program do you use?
Customer: Netscape.
Tech support: That's not an anti-virus program.

Customer : Oh, sorry...Internet Explorer.

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A woman customer called the Canon help desk with a problem with her printer.
Tech support: Are you running it under windows?
Customer: "No, my desk is next to the door, but that is a good point. The man sitting in the cubicle next to me is under a window, and his printer is working fine."
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here is the funny hindi sayeri, one of my friend forwarded me. have fun.

CLICK HERE to read funny sayeri.

10 comments:

Anonymous said...

Dear archana ji,
today I am so happy to see your blog site. my nephew told about your blog. one of my site also hosted in your server, I think you don’t remember me but you have very nice technical skill and I can still remember that you have gently trained me all web/cpanel stuff. You have very simple way to explain the things. You are the great teacher also; I took classes in rbb from you.

Sincerely,
robin

Ashish Lohorung Rai said...

that's really big fun of today. i really enjoyed it. on thing i want to share too. it is true story.

once a beginnnig student of IT was told to open one of the computer by the teacher pointing a computer. He replied," No I don't. It has got virus. Virus may affect me."

one top officer of a top government office denied to take monitor to repair when i and my friend asked to do. He said,"No! All my data will be deleted. I have many important documents in it." It was hard to explain to him that data resides in hard disk.

when my friend was explaining the amount of data hard disk can hold he said,"euta 10 liter ko bhando ma 15 liter paani kasari ataunchha? testai 20 GB ko hard disk ma 20 GB ko matrai data atauchha. bhujnubho?"

Good jokes...keep it up

archana said...

yes asish sometime its really hard to make them understand. thanks for sharing the true story though its funny.

I also read the true story in parbartan's blog here is the some line:

नेपालमा हाम्रा नेपाली ह्याकरलाई ईतिहाँसमै पहिलो चोटी गिरफ्तार गर्दा हाम्रा प्रहरी अधिकृतले सोधेका थिए रे "तैँले चक्कु-खुकुरी के ले ह्याक गरिस भन?" भनेर। प्रहरी अधिकृत अझै सही छन किन भने "ह्याक"को सीधा अर्थ काटनु या छिनाल्नु नै हुन आउँछ। तर, पनि हामी हाँस्छौँ

more on this blog:
http://changeinnepal.blogspot.com/2007/01/blog-post_19.html

I like his suggestion:
"यान्त्रिक भाषा" नबुझ्नेहरुका कुरा-जसलाई हामी चेतनामूलक कार्यक्रम सँचालन गरेरै सुधार्न सक्छौँ ।

Anonymous said...

"when my friend was explaining the amount of data hard disk can hold he said,"euta 10 liter ko bhando ma 15 liter paani kasari ataunchha? testai 20 GB ko hard disk ma 20 GB ko matrai data atauchha. bhujnubho?" "

wht's wrong with above statement ?

Navin said...

hack is not only CUT/SLIT, it's to intrude also,
well, if that police asked that way, it's not his fault, it's our system, who didn't teach their officers about the IT and the way to tackle problems related to it. We don't have to go far, India has got Cyber Crime Department in delhi, .. do we have here?? no way.. by the way, these jokes are cool, i think fw of them, i read them before too.

Ashish Lohorung Rai said...

hi anonymous, i just wanted to tell that how much it is hard to explain a thing to some person. it took him a long time to make him understand it and so at last he told like that....and when he told me about that he said he went frustated about the man of not understanding it though he did gave so many examples. he said to me that though he explained like that he thought he didn't understand but only pretending that he did....

Binod said...

I liked this post and I would like to share may own experiences. Few years ago, I used to work in one goverment office in Nepal, We had to take off shoes outside the computer room to save the computer from the virus. It was so strict, the boss always used to give lecture in every staff meeting to wash hands with soap and take off shoes before using computer to save from virus. It is not a joke, I was one of them to follow the direction of boss.

Speed said...

hamro desh ma 50% manchey lai afnu naam ta lekhna aundina well it literate haru ko numbers ko kurai chaddium . i mean my sister who passed slc this year dosent know how to send email . ani asti cyber ma basda euta keta athyo , computers ma bacholers gari raa rey tara mail ma euta file attach garna naayera tyo cyber ko dai ley gardiyo . well there are execptions though. mero ek jana six class ma bhako cousin bhai lai chain sab aunchaa , well hes know almost as much as me .

ani police haru ra goverment office ma ni testai ho. sab ustai chaan. aba tara naya auni generation haru ley chain kehi garlan ki (i mean hami haru ley kehi garchaaum ki)?

rabire said...

nice ICT jokes prevalent in our society perhaps?? I enjoyed them reading all and laughed alone!!
Thanks Ms. Archana for these stuffs!!...Thanks Vinayak,,i could reach her through ur blog!

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